Privacy Policy

This Privacy Policy explains how ARCS DELIVERY SPECIALIST, LLC ("ARCS DELIVERY SPECIALIST", "we") collects, uses and protects personal information when you visit arcsdeliverycentral.com, request a quote, or book a pickup and delivery with us. This includes same-day orders and scheduled business routes. Effective date: 2026-10-23.

Who we are

ARCS DELIVERY SPECIALIST, LLC, registration 201500510215, 1317 AMANDA DRIVE. Contact: [email protected] · +12095379040.

We are a local last-mile delivery and logistics company. We pick up and deliver parcels, documents and goods for individuals and businesses.

Information we collect

Information you give us: your name, e-mail and phone. To complete a delivery, we also collect pickup and drop-off addresses, recipient name and contact details, and billing address. You may also give us a description of the items, scheduling preferences and any instructions you provide when you order or contact us.

Information collected automatically: device, browser, pages visited, referring ad, and cookies and similar technologies.

Information from payment processors: confirmation of payment. We do not store full card numbers.

How we use it

We use your information to:

Quote, schedule, pick up and deliver your items, and provide the service you booked.

Contact you or the recipient about a pickup or delivery.

Answer your requests and send transactional messages, such as confirmations and receipts.

Improve the website and prevent fraud.

Send marketing and measure advertising, with your consent where required.

Recipient details are used only to complete the delivery you requested.

Cookies, pixels and advertising

We use cookies and advertising pixels to measure visits and ad performance. These include the following:

Google Analytics, to understand site traffic.

Google Ads conversion tracking and remarketing, to show our ads to people who visited our site.

The Meta Pixel and Meta Conversions API, which sends certain website events, such as a quote request or purchase, from our server to Meta.

The TikTok Pixel.

Cookies and pixels of native ad networks such as Taboola, Outbrain and NewsBreak.

We do not send health information, information about any personal condition, or the contents of your deliveries to any advertising platform.

You can manage cookies in your browser. You can opt out of interest-based ads in each platform's ad settings, including Google Ad Settings and Meta, TikTok, Taboola, Outbrain and NewsBreak preferences.

Sharing

We share information only in these cases:

With providers that help us operate, such as hosting, payments, delivery operations, e-mail and analytics.

When required by law.

In a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may have the right to request access, correction, deletion and portability of your information. You may also have the right to opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above, such as completing deliveries and keeping order records, or as required by law.

We protect your information with reasonable technical and organizational measures.

Age requirements

You must be 18 or older to purchase our services.

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes and contact

We may update this policy. The date above shows the latest version.

Questions: [email protected], 1317 AMANDA DRIVE.