Refund Policy

We want you to be satisfied with ARCS DELIVERY SPECIALIST. Because we sell pickup and delivery services, not physical products, there are no items to return to us. This policy explains how to request a refund for a service you purchased. Effective date: 2026-10-23.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number and a short description of the issue. You can also call +12095379040 for help.

We answer within 2 business days.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Returns and exchanges

We do not sell goods, so there are no product returns or exchanges.

The items we transport belong to you or your business and remain yours throughout the service.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.